Account settings

Customize your Hubstaff account to fit your business needs.

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Require Two-factor authentication

To add another layer of security to your account, you should require two-factor authentication (2FA).


Requiring two-factor authentication for your organization

As an organization owner, you can require all your team members to set-up two-factor authentication to ensure the highest level of security for your data. To do this, follow these steps:

Step 1

Navigate to Settings > All settings.

turn on two factor authentication 2fa

Step 2

Select the Security & log in option under Organization.

turn on two factor authentication 2fa 2

Step 3

Select the Two-Factor authentication tab, then toggle the setting to Required.

require two-factor setting

Note: team members will have 24 hours to enable 2FA for their personal user accounts once the Required setting is activated.

Step 4

Once the setting is enabled, users will receive an email notifying them to enable two-factor authentication.

2FA required email


Resetting two-factor authentication for team members

In case your team members lose the device they use for 2FA or for any reason don’t have access to their authentication method, you (as the organization owner) can opt to reset 2FA by following these instructions:

Only organization owners have access to reset two factor authentication, if you are a manager or user, please contact the organization owner directly.

Step 1

First, navigate to Settings > Activity & tracking.

SettingsActivityAndTracking

Step 2

Next, navigate to Security & Login > Two-factor authentication.

SettingsActivityAndTrackingSecutityAndLoginTwoFactorAuthentification

Step 3

Next to the member’s name, under the Manage column, click the Reset button.

reset two-factor authentication

Step 4

The confirm reset dialog box will appear. Click the Reset 2FA for member button to confirm.

confirm reset two-factor authentication

Step 5

After resetting 2FA, the user will be asked to setup 2FA when they login.

2FA reset login

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